Returns & Exchanges

At SeneGence, we stand behind our high-quality beauty products with a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, you may return or exchange the item within 90 days of the original purchase date.

Return Process

• 1.
  Contact Your Distributor

  Reach out to your independent SeneGence Distributor to initiate the return process and obtain the necessary authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring you include a copy of your receipt or order confirmation for processing.

• 3.
  Ship the Product

  Affix the provided return label or ship the package via a trackable method to our returns processing facility.

• 4.
  Receive Refund or Credit

  Once our team inspects the returned items, we will issue a full refund to your original payment method or apply a credit for an exchange.